Effective Date: March 18, 2026

Thank you for visiting Alxa Agate Art (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from alxaagateart.com (the “Site”).

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases of Alxa agate products. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

a. Device Information

• Examples of Device Information we collect include:

• Web browser details

• IP address

• Time zone

• Cookies installed on your device

• Pages or Alxa agate products you view

• Search terms for agate crafts/accessories

• Referring/exit pages

b. Order Information

• When you make a purchase or attempt to make a purchase through the Site, we collect information including:

• Your name

• Billing address

• Shipping address

• Payment information (including credit card numbers)

• Email address

• Phone number

c. Customer Support Information

• If you contact us for support (e.g., product consultation, after-sales service for agate products), we may collect additional information such as:

• Communication details

• Any other Personal Information you choose to provide

2. How We Use Your Personal Information

We use your Personal Information to:

• Process and fulfill your orders of Alxa agate products, including sending you order confirmations, shipping details, and invoices.

• Communicate with you regarding your account, agate product orders, or any inquiries about Alxa agate crafts/accessories.

• Screen orders for potential risk or fraud to ensure the safety of your agate product purchases.

• Improve and optimize the Site by analyzing how customers browse and interact with our Alxa agate product pages.

• Provide you with information or advertising relating to our Alxa agate products, crafts and related services.

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us use your Personal Information as described above. For example:

• We use professional payment processors to process payments for Alxa agate product purchases securely.

• We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or otherwise protect our rights.

We do not sell your Personal Information to third parties.

4. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements related to your Alxa agate product purchases and our business operations.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to:

• Access the Personal Information we hold about you related to your interaction with our Site and agate product purchases.

• Request correction of any incomplete or inaccurate information.

• Request the deletion of your Personal Information.

• Object to the processing of your Personal Information.

• Request that we transfer your Personal Information to another service provider.

If you would like to exercise these rights, please contact us at the contact information stated in Section 8.

6. Security

We take reasonable precautions to protect your Personal Information related to your Alxa agate product orders and account. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your Personal Information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors related to our Alxa agate product business. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices related to the Alxa agate product business, please contact us at:

Aikijewelry
Jewelry Market of Ketang Town, Shanwei City, Guangdong Province
18820110010@163.com
+86-18820110010
This Privacy Policy is tailored to the Alxa agate product business of our company and complies with the applicable national and international laws and regulations on data privacy and protection.